This Privacy Policy has been developed to better serve those who are concerned about how their Personally Identifiable Information (PII) is used online. PII, as used in Hong Kong privacy laws and information security, refers to information that can be used alone or with other information to identify, contact or locate a single individual, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise process your personally identifiable information in accordance with our website.
What personal information do we collect from people who visit our blog, website or app?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to assist you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the site, or use certain other site features by:
To personalize the user experience and allow us to deliver the types of content and products that are of most interest to you.
Improve our website to better serve you.
To enable us to better serve you and respond to your customer service requests.
To administer contests, promotions, surveys or other site features.
Process your transactions quickly.
To send periodic emails about your orders or other products and services.
How do we protect visitor information?
Our website is regularly scanned for security holes and known vulnerabilities so that your visit to our website is as safe as possible. We do not use malware scanning.
Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Additionally, all sensitive/credit information you provide is encrypted via Secure Sockets Layer (SSL) technology. When users place an order, we will implement a variety of security measures to maintain the security of your personal information.
All transactions are processed through the gateway provider and are not stored or processed on our servers.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Helps remember and process items in your shopping cart.
Understand and save users' preferences for future visits.
Track ads.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Internet Explorer) settings. Each browser is slightly different, so check your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some functionality will be disabled. This will not affect the user experience, making your website experience more efficient, and some of our services will not function properly. However, you can still place an order.
Third Party Disclosure
We will not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we notify you in advance. This does not include website hosting partners and other parties who assist us in operating the website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with laws of HK, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
No third party products or services are included or offered on our website.
Google
Google's advertising requirements can be summarized by Google's Advertising Principles. They are set up to provide users with a positive experience. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not yet enabled Google AdSense on our site, but we may in the future.
We agree to the following:
Users can visit our website anonymously
Once this Privacy Policy is created, we will add a link to it on our home page, or at least on the first significant page after entering our website.
Our Privacy Policy link contains the word "Privacy" and can be easily found on the page specified above.
Users will be notified of any privacy policy changes:
on our privacy policy page
Users can change their personal information:
by sending us an email
By logging into their account
How does our website handle Do Not Track signals?
We honor Do Not Track signals when a Do Not Track (DNT) browser mechanism is in place and do not track, plant cookies, or use advertising.
Does our website allow third-party behavioral tracking?
It is also important to note that we do not allow third-party behavioral tracking
Fair information practices
The principle of fair information practice constitutes the pillar of the Hong Kong Privacy Law, which contains the concept that plays an important role in the development of the Global Hong Kong Data Protection Law. Understanding the Fair Information Practice Principles and how they are implemented is critical to complying with Hong Kong's various privacy laws that protect personal information. In order to comply with fair information practices, if a data breach occurs, we will take the following response measures:
We will notify users through on-site notifications
Within 7 working days
We also agree with the Individual Redress Principle, which requires that individuals have the right to seek legally enforceable rights against data collectors and processors who fail to comply with laws of HK. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute breaches by data processors.
Anti-spam laws
The Anti-Spam Act is a law in Hong Kong that sets out the rules for commercial email, sets out requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and provides for severe penalties for non-compliance. We collect your email address to:
To comply with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from future emails, you can email us and we will promptly remove you from all correspondence.